General must listen more than he talks

General Tommy Franks said; "Generals are not infallible. The army doesn't issue wisdom when it pins on the stars. Leading soldiers as a general means more than creating tactics and giving orders. Officers commanding brigades and battalions, the company commanders and the platoon leaders - all of them know more about their unit strengths and weaknesses than the general who leads them. So a successful general must listen more than he talks."
Immature leaders lead first, then listen afterward - if they listen at all. Anytime leaders don't listen, they don't know the heartbeat of their followers need or want. They don't know what's going on. Good leaders understand that the people closest to the work are the ones who are really in the know.